Effective Date: March 26, 2026

1. Introduction

Welcome to Evergreen Cabins and Mercantile. We are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that information.

2. Information We Collect

We collect the following types of personal information when you make a reservation or interact with us:

Contact Information: Your name, email address, phone number, and mailing address.
Payment Information: Billing details necessary to process your reservation, such as credit or debit card information. Payment data is processed securely, and we do not store full card numbers on our systems.

3. How We Use Your Information

We use the information we collect to:

Process and confirm your reservation
Communicate with you about your booking (confirmations, reminders, updates)
Process payments and issue refunds if applicable
Respond to questions, requests, or complaints
Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers (such as payment processors) only as necessary to complete your reservation. These partners are required to keep your information confidential and use it only for the services they provide to us.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your data, subject to any legal obligations we may have

To exercise any of these rights, please contact us at the information below.

8. Cookies & Website Analytics

Our website may use cookies or similar technologies to improve your browsing experience. You can disable cookies through your browser settings, though some features of our site may not function properly as a result.

9. Children's Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. Continued use of our services after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Evergreen Cabins and Mercantile - info@evergreencabinsmercantile.com

Cancellation Policy

All cancellations are subject to our no-refund policy. Cancellations made 30 or more days prior to arrival may be rescheduled within one year without penalty, subject to availability. Bad weather is not grounds for cancellation. If Interstate 80 is closed due to weather, reservations may be transferred within one year.

Payment Information

Billing details necessary to process your reservation, such as credit or debit card information. We accept payment in U.S. dollars (USD) only. Payment data is processed securely and we do not store full card numbers on our systems.